Health Call Solutions Limited is a collaboration between six major NHS Foundation Trusts in the North East of England, developing a suite of digital products across a variety of clinical areas. The products are at differing stages, from prototype through to on the market.
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The Health Call board includes IT Directors, Chief Information Officers and Heads of Innovation; all six NHS Foundation Trusts involved in the collaboration are represented at board level. The aim of Health Call is to design, develop and roll out digital health services at speed, and at low cost, using a standardised common approach, with the result that deployment can be done at scale with AHSN assistance.
How did the Innovation Exchange help?
The unique aspect of a Health Call project is the time spent understanding and interpreting how a clinician works and what their needs are. By spending time with them, a pathway can be designed that delivers the information they need, when they need it. This is not an ‘add on’ product to current systems but a change of practice; working in this way means that a bespoke product can be delivered.
Impact & Outcomes
NENC assisted Health Call with brokering, market assessment and advice, as well as securing £150,000 of investment to support international normalised ratio (INR) testing via a competitive tender.